The lease process was pretty smooth. Sales person knowledgeable.

My last visit was for NYS inspection it was a good experience attendant this time was Russell he manage his job very professional and kind providing any information you required from service department thank you Russell and Paddock service.

This dealership is top notch if you have credit issue Joe Franco went to bat for me and got me approved and the whole buying experience is wonderful

Went to the dealership looking for a truck. Met with Bob the salesman, who was fantastic. Two days later, I'm happy with my 2021 Silverado LT

Worked with Used Vehicle Sales Consultant Joseph Miller, he met me right off with a great attitude, very ambitious, and very understanding. Went over the vehicle, and when it came time for numbers, presented the initial offers. I then expressed the type of deal I wanted and the flexibility I had, and Joseph was able to make it happen. He didn't pitch anything I didn't ask for, answered any questions I had, and was overall extremely helpful and geared to make a sale without scamming. Straightforward and honest. Was worth the drive across state to work with.

I just purchased a used Chevy Tahoe from Paddock Chevrolet and it was the best car buying experience I have had. My sales representative Sean Hennessey was down to earth, knowledgeable, patient, and most importantly, not pushy. I began my search for a used tahoe in March, finally found the perfect one at Paddock in September. Though I live in Rochester, I am now 100% positive that Paddock Chevy in Kenmore is the best chevrolet dealership, and as my husband is a GM retiree and drives nothing but Silverado's since 1999, we have purchased from a few chevy dealers. Our number one Chevy Dealer is now Paddock! If you want down to earth, honest, easy car buying experience go to Paddock, ask for Sean Hennessey!

Thank you Paddock Chevrolet and especially Service Manager - John Carapetyan for making my appointment such a GREAT experience. I was treated with respect and given excellent advice and direction. John is honest and trustworthy. Thank you. When its time for me to buy a car, I'll seek John's advice first.

By far the best experience we have ever had at a dealership. Our salesman Greg Johnson was amazing. Told him what we wanted and our price point and he made it happen. They handled everything! It was seamless and fast. Shout out to Laurie Avino in accounting for getting us the best salesman ever!

Great dealership. We have bought several cars from Paddock and continue to go back because of the service and no pressure salesman.

Just purchased a Chevy Trax from Paddock and I worked with Joe Miller who was amazing!! Listened to what I wanted and came through with flying colors. I am extremely happy with my purchase and the whole process. Thank you Joe!!

Professional and fully engaged with each customer throughout the process.

After going to another dealership to try to do business. I went to paddock. They were helpful and were willing to do business. They won us back.

I didn't actually go to purchase a truck I actually just went to compare since I had already found a vehicle at another dealer. Joe Miller showed me some trucks, and I was very comfortable with his relaxed Style. He was very straightforward and very knowledgeable. I met briefly with Scott Delaney he was just as straightforward and knowledgeable. Going over financing with William Hannon was seamless and buying the extended warranty which usually puts me into a panic couldn't have been easier as they show you a list of things that the warranty does not cover tires rust Etc everything else is covered! Could not be happier with Paddock Chevrolet!!!

Had some recalls taken care of as well as a console repair and an oil change. The entire experience was smooth from beginning to end. The car rental process was smooth as well. I worked with John in the repair shop and he had everything prepared before I arrived. Thank you

All around happy with my leasing experience and the service provided after

Pleasant,Curteous, Friendly Leased a car it was good experience

I missed having coffee available in waiting room as in the past. Otherwise a good experience.

Went in for oil change - service associate was very informative of the other items the car needed for the winter months coming up - she took a very thorough look on all sides of the vehicle.

I have never been to a place before where they cared so much for the customers and finding them the lowest price possible. A huge shoutout to TONY MOLINO the salesman I bought my car from. He is the best salesman I have ever seen he truly cares about his customers and if you ever need a car I’d highly recommend him. I can’t thank him enough for all his hard work to find me the best deal possible!!

The service was fast and customer driven. They even followed up with me to make sure I love the suv and I do. I would use them again.

I had a oil leak with my c hevy equinox and had it at west herr for 6 weeks but dealing with them and GM was a waste of time. They would not honor my warranty..Took my car to Paddock and within a couple hours they were fixing my car under the warranty.. love this place!! I would recommend to all my Family and friends..Thank you

I have purchased cars from other BIG name dealerships in the past but have never been treated with the kindness and friendly service that we received from Paddock's Chevrolet. They bent over backwards to make sure we were completely satisfied.

Another dealership that I had used in the past came across as someone i could not trust or believe. Jeff at Paddock was very honest and treated me very fairly. I would go back there again.

Evertime I come here, I feel like I am the only customer!! Everyone greets you, takes such good care of you. You never have to wonder around not knowing what to do or where to go. Love this place!!

Five star with Dave Reimer handling our sale our time at the dealership was quick everyone was friendly curteous and knowledgeable concerning the vehicles, leasing or buying, our disappointment was on schedule and everything was above board.