I went to Paddock service last Saturday for NYS my attendant this time was David this guy is so professional and polite wonderful service from Paddock service thank you David for your dedication excellent customer service.

Everyone was polite and courteous and the transition to the new truck went smooth with no problems

In July, my husband and I came to Buffalo to visit our daughter who’s currently in Graduate school. One of our goals while there was to buy her a car. After visiting several dealerships we decided to pay a visit to a Paddock Chevrolet because we owned a Chevy before and it was very reliable. We were met by Sales representative Sean Hennessy who was extremely friendly and a pleasure to work with. We then met with Todd Skinner who was also very nice during the car buying process. Then, we worked with Alissa Miller regarding insurance and plates and she was very patient and kind. Of all the car buying I’ve done in my 30 plus years, this was by far the smoothest and least stressful experience I’ve ever had. After leaving the dealership my husband and I were not a quarter of a mile away when our tire blew out. After having issues changing the flat, I called Todd Skinner. He showed up alongside Sean Hennessy to help and neither left until we had everything fixed. (Mind you, the flat tire wasn’t even on the car we purchased from them!)These guys are a true blessing and we are so grateful to have come into contact with such kind people. I wish there was a Paddock Chevrolet in New York City!

They always go the extra mile to get you approved joe franco is the best he knows how to get the bank to work with you and my sales man was great too I wonderful experience all the way around

Tony Molina has to be the best sales consultant I have ever had. In fact everybody at the dealership was so great I got an awesome deal and I will always go back to this dealership.

The lease process was pretty smooth. Sales person knowledgeable.

My last visit was for NYS inspection it was a good experience attendant this time was Russell he manage his job very professional and kind providing any information you required from service department thank you Russell and Paddock service.

This dealership is top notch if you have credit issue Joe Franco went to bat for me and got me approved and the whole buying experience is wonderful

Went to the dealership looking for a truck. Met with Bob the salesman, who was fantastic. Two days later, I'm happy with my 2021 Silverado LT

Worked with Used Vehicle Sales Consultant Joseph Miller, he met me right off with a great attitude, very ambitious, and very understanding. Went over the vehicle, and when it came time for numbers, presented the initial offers. I then expressed the type of deal I wanted and the flexibility I had, and Joseph was able to make it happen. He didn't pitch anything I didn't ask for, answered any questions I had, and was overall extremely helpful and geared to make a sale without scamming. Straightforward and honest. Was worth the drive across state to work with.

I just purchased a used Chevy Tahoe from Paddock Chevrolet and it was the best car buying experience I have had. My sales representative Sean Hennessey was down to earth, knowledgeable, patient, and most importantly, not pushy. I began my search for a used tahoe in March, finally found the perfect one at Paddock in September. Though I live in Rochester, I am now 100% positive that Paddock Chevy in Kenmore is the best chevrolet dealership, and as my husband is a GM retiree and drives nothing but Silverado's since 1999, we have purchased from a few chevy dealers. Our number one Chevy Dealer is now Paddock! If you want down to earth, honest, easy car buying experience go to Paddock, ask for Sean Hennessey!

Thank you Paddock Chevrolet and especially Service Manager - John Carapetyan for making my appointment such a GREAT experience. I was treated with respect and given excellent advice and direction. John is honest and trustworthy. Thank you. When its time for me to buy a car, I'll seek John's advice first.

By far the best experience we have ever had at a dealership. Our salesman Greg Johnson was amazing. Told him what we wanted and our price point and he made it happen. They handled everything! It was seamless and fast. Shout out to Laurie Avino in accounting for getting us the best salesman ever!

Great dealership. We have bought several cars from Paddock and continue to go back because of the service and no pressure salesman.

Just purchased a Chevy Trax from Paddock and I worked with Joe Miller who was amazing!! Listened to what I wanted and came through with flying colors. I am extremely happy with my purchase and the whole process. Thank you Joe!!

Professional and fully engaged with each customer throughout the process.

After going to another dealership to try to do business. I went to paddock. They were helpful and were willing to do business. They won us back.

I didn't actually go to purchase a truck I actually just went to compare since I had already found a vehicle at another dealer. Joe Miller showed me some trucks, and I was very comfortable with his relaxed Style. He was very straightforward and very knowledgeable. I met briefly with Scott Delaney he was just as straightforward and knowledgeable. Going over financing with William Hannon was seamless and buying the extended warranty which usually puts me into a panic couldn't have been easier as they show you a list of things that the warranty does not cover tires rust Etc everything else is covered! Could not be happier with Paddock Chevrolet!!!

Had some recalls taken care of as well as a console repair and an oil change. The entire experience was smooth from beginning to end. The car rental process was smooth as well. I worked with John in the repair shop and he had everything prepared before I arrived. Thank you

All around happy with my leasing experience and the service provided after

Pleasant,Curteous, Friendly Leased a car it was good experience

I missed having coffee available in waiting room as in the past. Otherwise a good experience.

Went in for oil change - service associate was very informative of the other items the car needed for the winter months coming up - she took a very thorough look on all sides of the vehicle.

I have never been to a place before where they cared so much for the customers and finding them the lowest price possible. A huge shoutout to TONY MOLINO the salesman I bought my car from. He is the best salesman I have ever seen he truly cares about his customers and if you ever need a car I’d highly recommend him. I can’t thank him enough for all his hard work to find me the best deal possible!!

The service was fast and customer driven. They even followed up with me to make sure I love the suv and I do. I would use them again.